Privacy Policy

1. Introduction

Ava LLC ("AvaKri", "we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, store, and safeguard your personal information when you visit https://avakri.com, submit information through our web forms, or participate in online meetings and matchmaking consultations.

2. Information We Collect

We collect information you provide directly to us, as well as automated usage data when you interact with our web application:

• Personal Identity Information: Full name, email address, phone number, location, and billing address.
• Matchmaking & Consultation Profiles: Personal preferences, biographical background, interest details, and meeting notes submitted during client onboarding or consultation intake.
• Meeting & Communication Data: Date, time, duration, and technical log details of online meetings conducted with prospects or matchmakers on our platform.
• Payment Details: Payment card details processed securely via third-party payment gateways (e.g., Stripe). AvaKri does not store full credit card account numbers on its servers.

3. How We Use Your Information

We use the collected information for essential business and service operations, including:

• Facilitating matchmaking client onboarding, prospective evaluation, and online meeting scheduling.
• Sending transactional SMS account notifications, meeting links, and appointment reminders.
• Providing customer support and responding to telephone or email inquiries.
• Ensuring platform security, integrity, and compliance with applicable legal standards.

4. Mobile & SMS Data Privacy Compliance

We respect your mobile privacy. Phone numbers collected for SMS notifications and appointment links are maintained under strict confidentiality standards:

• No Mobile Data Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Opt-In Protection: Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.
• Opt-Out Rights: You may opt out of receiving text messages at any time by replying STOP to any SMS sent by Avakri, or by contacting customer support at [email protected].

5. Data Sharing & Third-Party Service Providers

We do not sell, rent, or trade your personal information. We share data only with trusted service providers necessary to operate our platform (e.g., cloud hosting providers, Twilio for communication delivery, and Stripe for payment processing). These service providers are bound by strict contractual obligations to keep your information confidential and secure.

6. Data Security & Retention

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. We retain personal profile information for as long as your account remains active or as needed to provide matchmaking and consultation services, meet legal obligations, and resolve disputes.

7. Your Privacy Rights

Depending on your location, you may have the right to access, correct, update, or request the deletion of your personal data held by Avakri. You may exercise these rights at any time by emailing our privacy coordinator at [email protected].

8. Updates to this Policy & Contact Information

We may update this Privacy Policy periodically to reflect operational or regulatory changes. The updated policy will be posted on https://avakri.com/privacy with a revised effective date.

Ava LLC / AvaKri
Email: [email protected] | Phone: +1 (888) 818-7530
Address: https://avakri.com